Order Cut-Off Time
Orders placed by 5:00 PM Central Time on business days are processed the same day. Orders placed after that time begin processing on the next business day.
Fast, clear shipping for every order.
We prepare every order with care and keep delivery simple, predictable, and free across the United States.
Handling Time
Most orders are prepared, packed, and handed to the carrier within 1 to 2 business days, Monday through Friday.
Transit Time
After shipment, standard delivery usually takes 5 to 7 business days depending on the destination and carrier route.
Total Delivery Time
The full delivery window is typically 6 to 9 business days from the time the order is placed until it arrives.
Shipping Fees
Standard shipping is free on all orders. There are no added standard delivery charges at checkout.
Shipping Method
Orders ship through trusted standard carriers within the United States. Carrier selection may vary by item, order size, and delivery location.
Packaging
Products are packed carefully to help protect tools, lawn equipment, and accessories during handling and delivery.
Order Tracking
When an order ships, the customer receives tracking details. Tracking updates may take 24 to 48 hours to appear after the carrier receives the package.
Undeliverable Packages
If a package is returned because the address is incomplete or incorrect, support will help arrange the next step. Additional delivery time may be required.
Lost or Stolen Packages
If tracking shows a package was delivered but the customer cannot locate it, the customer should contact the carrier and our support team so the issue can be reviewed.
Need Help?
For shipping questions, contact themotorgear support with the order number and delivery details so the team can review the shipment quickly.